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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Derek Jones

Derek Jones

October 10, 2024

5  out of  5
rating by Derek Jones
"I recently met Rob with a very tough insurance problem and he knocked it out of the park. Rob really believes in going above and beyond for his customers. If you need a quote for auto, home, life, business insurance, please give Rob a call!"
We responded:
"We appreciate you sharing a review about your experience with our office. At Rob Edwards Sr State Farm we work really hard to deliver an exceptional customer service experience. Thank you for supporting our local small business. "
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Eleanor McGrogan

May 10, 2024

5  out of  5
rating by Eleanor McGrogan
"We are very pleased with the way Rob had our back as we were dealing with our recent situation. He contacted us on a regular basis and kept our claim moving forward to get things done in a more timely manner."
We responded:
"Thank you for taking the time to provide a review about your recent claims experience Eleanor. I am glad to help! We appreciate your business and look forward to serving your family for many years to come. "
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Justin Lowanse

May 1, 2024

5  out of  5
rating by Justin Lowanse
"Awesome insurance agency ran by knowledgeable, good people."
We responded:
"We are blessed to have great customers like you Justin! I appreciate you taking the time to share your positive experiences with our agency. It is so nice to be a part of such a wonderful community here in West Newton! "
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john w

April 10, 2024

5  out of  5
rating by john w
"Rob is great to work with. And staff is friendly and knowledgeable. Been with the company for 5 years. Everything has been great."
We responded:
"Hi John! Thank you for the 5-star review! We are so glad to hear that you are having a great experience with us. At Rob Edwards Sr State Farm, we strive to provide personalized service to our customers. Don't forget that we do much more than Auto & Renters Insurance. We can also help protect your family with life insurance!"
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Jess Lester

August 29, 2023

5  out of  5
rating by Jess Lester
"Rob was very informative and took time just to talk"
We responded:
"I appreciate the positive feedback Jess! I am so glad that you had a great experience with us. Thank you for trusting us with your insurance needs! "
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Amy Babick

April 24, 2023

5  out of  5
rating by Amy Babick
"Amazing customer service! Is always there to help his customers get the coverage they need!"
We responded:
"It is wonderful to have great customers like you Amy! So glad that we are able to help you with the right coverages for your Auto & Renters Insurance."
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Stephanie Williams

April 19, 2023

5  out of  5
rating by Stephanie Williams
"Rob is one of the best insurance agents! Amazing job!"
We responded:
"Thank you for the feedback Stephanie! We love helping our customers like you with their Insurance needs. "
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Edward Rogers

February 1, 2022

5  out of  5
rating by Edward Rogers
"Very outgoing Stare Farm agent"
We responded:
"We love what we do and customer service is our top priority. We appreciate great customers like you, thank you Ed!"
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Tyler Parees

September 11, 2021

5  out of  5
rating by Tyler Parees
"Great team , very knowledgeable and very friendly and helpful ! A+ for all needs"
We responded:
"We are pleased to hear your feedback. Thank you so much for the review. We love happy customers!"
Profile photo of Joanie Graft

Joanie Graft

February 8, 2021

5  out of  5
rating by Joanie Graft
"Great customer service. Works with you to help find the best insurance coverage to fit your individual needs. I highly recommend anyone looking for insurance coverage to give them a call and see what they can do to help you find the right coverage at a good price!"
We responded:
"Thank you for the feedback Joanie. We are so happy to have you as a customer."
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Faye Weiers

October 10, 2020

5  out of  5
rating by Faye Weiers
"Rob was very knowledgable"
We responded:
"Thanks Faye! We appreciate the feedback."
Profile photo of Justin Lowanse

Justin Lowanse

October 10, 2020

5  out of  5
rating by Justin Lowanse
"Great guy. Great service. Better pricing. Highly recommend. Office staff is awesome also !!"
We responded:
"We appreciate your business and kind remarks Justin. Welcome to our Agency!!!"
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Cheryl Carpenter

October 8, 2020

5  out of  5
rating by Cheryl Carpenter
"Rob is an amazing person to work with. He has always responded right away and helped with any questions I have. He helped us save almost 60$ a month when we switched to state farm! If you want someone very friendly and truly cares about his customers then give Rob a call!"
We responded:
"Hi Cheryl! Thank you so much for the kind words. We are blessed to have you as a customer."
Profile photo of James Knupp

James Knupp

July 22, 2020

5  out of  5
rating by James Knupp
"Friendly & helpful"
We responded:
"Thank you very much for the positive review James! So glad to have you as a customer."
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Shawn Sager

February 9, 2020

5  out of  5
rating by Shawn Sager
"I've known Rob for several years and he is very welcoming and professional both in and outside of work! Switching to State Farm nearly cut my car insurance payment in half and I even have more benefits compared to my previous plan with my old provider."
We responded:
"Thank you Shawn! We are so glad to have you as a customer and look forward to protecting you & your family for many years to come."
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Nicole Hibbard

December 29, 2019

5  out of  5
rating by Nicole Hibbard
"Rob cares about his customers and is very knowledgeable."
We responded:
"Thank you Nicole! We appreciate your business. :)"